FAQ
You Have Questions
WE HAVE ANSWERS
Why should I trust Raysha Cleaning Services?
We’re proud to offer professional housecleaning services and employ residential housekeepers who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans. We also back all of our work with a 24-hour warranty. These are just a few of the many reasons why customers trust Raysha Cleaning Services.
Who does Raysha Cleaning Service hire to clean my home?
You can rest assured that all of our professional housecleaners are fully trained and insured. We respect all of our customers by never smoking, drinking, eating, or using appliances during our home cleanings. We wear our nationally recognized uniforms with pride and confidently carry out services that exceed expectations. We also undergo regular training to ensure that we’re always up to date with all of the latest and greatest cleaning techniques. For additional safety and peace of mind, the work we perform for each customer is held accountable by a trusted and experienced supervisor.
What if something's damaged during a service?
At Raysha Cleaning Services, we treat every single home we clean with the utmost respect. If something happens to break during our routine service, we’ll do our best to repair or replace the item. Our residential housekeepers are fully insured, so claims can be filed when appropriate.
What if I need to reschedule a service?
Raysha Cleaning Services understands how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We’ll do our best to accommodate all of your scheduling needs.
Thanks to our contract-free system, you never need to worry about being locked into a cleaning plan. Our flexibility is just one of the many Raysha Cleaning Services perks and it helps us ensure the satisfaction of thousands of homeowners across the country.
How do I pay?
Payments are due on the day of your scheduled service. Most of our valued customers leave cash or a check on the kitchen counter, but we also accept credit card payments. If you do choose to write us a check, please make it payable to Raysha Cleaning Services.
How often can you provide service?
Raysha Cleaning Services is happy to provide service once a week, every other week, or once a month, depending on your cleaning needs. You can also request housecleaning services for special events, as well as move-out and move-in cleaning assistance. Because we work on a no-contract basis, you can update or change your cleaning plan to fit your busy schedule, budget, and cleaning needs.
Why hire professional cleaners for cleaning services?
We understand that you have a busy life, busy with work, family and activities. Hiring cleaners to clean your house and office can free up your time and ensure that you have a clean environment to relax in after a hard day of work and life commitments.
How long will the house cleaning be?
The duration of the house cleaning will depend on the area of your house(how big is the house) and your specific cleaning requirements. It is best that you contact us and we will answer your enquiries more accurately.
